FAQs

You got questions? We've got answers!

Why should we contract or outsource NXT GEN services for our organization?

Outsourcing IT solutions is a fairly common practice. Most organizations may not have the resources available to them within the organization to implement a solution or complete a project in a timely fashion. It is cost effective, efficient and our team serves as an extension of your IT team. Some companies do not have an IT department and others do. No matter what your IT needs are, we can get the job done and with industry best practices.

What are your main services?

Our core services include but are not limited to designing, implementing and managing cyber security solutions, private or public cloud, hyper-converged infrastructure and data protection platforms, LAN, WAN, & VOIP solutions for any business locally, or nationwide.

Why is it important to hire a company like NXT GEN Technologies?

Over the last decade, the world saw an increase of harmful data breaches, outside threats and security issues to numerous organizations as hackers are becoming more sophisticated with their cyber-attacks. This has caused major data security and fraudulent issues among thousands of companies worldwide. NXT GEN Technologies’ ability to provide innovative, simple to manage, scalable and secure solutions for your networks is in high demand more than ever. We are equipped to handle small to enterprise level corporations with our team of industry certified engineers who help design, implement, and manage solutions through Managed Services and Professional Services offerings.

Do you provide IT solutions to large companies?

Yes. We service companies that have under 100 employees to enterprise level organizations with 1,000+ employees and growing.

Who is your typical customer?

The ideal customer allows us to be their Trusted IT Advisor. Typically, our customer is seeking advice and are receptive to new and innovative solutions, no matter their size or industry locally, or nationwide. All small to enterprise level businesses locally and nationwide. We do not want to be used solely as a quoting source and “may the best price” win scenario. Where we excel is our ability to outperform and provide the solution that meets or exceeds corporate objectives.

Who typically makes the decision to hire an IT Partner like NXT GEN technologies?

Typically, we work with many professionals including CIO, CTO, CISO, SVP/VP of IT, Director of IT, Technology Director, IT Manager, Sr. Network Engineer, Sr. Analyst, Sr. Network Architect, Network Architect, Network Engineer, Sr. Security Engineer, Security Engineer. These are the leadership level positions who make the decisions or are strategic influencers when determining technology solutions and/or to contract/hire outside IT professionals. For smaller businesses we work with the CEO, COO, entrepreneurs, and other business owners who are looking to grow into a full IT department but may not need a CIO just yet.

What types of companies do you provide services for?

We provide IT solutions and managed services to all verticals of business including healthcare, legal, financial, B2B commerce, retail, hospitality, manufacturing, and government, among others.

What makes NXT GEN Technologies unique?

Our ability to provide timely turnarounds and cater to our corporate mission statement of providing “Simply managed, innovative, scalable and secure solutions” that meets or exceeds our customers’ expectations is a key value proposition. We at NXT GEN Technologies pride ourselves in doing what is best for the customer, their situation they are currently facing, or their needs. Whether that comes to amount for business for NXT GEN Technologies in that current situation or down the road, our reputation will supersede others with our strive towards customer commitment and satisfaction.

Are your IT Solutions services costly?

Costs are relative to the size and services needed which can be customized. It is far more expensive to clean up the aftermath of a data breach, stolen funds, identification, and classified information than it is to put preventable measures in place.

If you are based in Miami, how can you service my account if we are out of state?

We are headquartered in Miami, but we have teams all over the state. Our team is rigorously working on training and hiring employees across the nation and to fill the volume where necessary. Our ability to service far and wide is not an issue

Do you offer a free consultation?

Yes. We will first get to know you and your goals, problems and issues you are currently experiencing and put together a game plan using our trademarked D.O.M.E.™ process to move forward. Please call us today (305) 602-0707